Last updated: 28 March 2026
Welcome to AIvalance (“AIvalance,” “we,” “our,” or “us”). These Terms of Service (the “Terms”) govern your access to and use of our website, digital products, booking pages, consultations, creative services, and related offerings (collectively, the “Services”).
By accessing or using any part of the Services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Services.
AIvalance is operated through the following website:
AIvalance
Email: hello [at] aivalance [dot] com
Website: https://aivalance.com
For purposes of these Terms:
“Services” means all offerings made available by AIvalance, including bookings, consultations, digital products, educational materials, AI-assisted creative services, and related support.
“Digital Products” means downloadable, streamed, hosted, or otherwise digitally delivered materials, including PDFs, templates, guides, videos, files, frameworks, prompts, and similar content purchased or accessed through our website.
“Booking” means any scheduled call, consultation, meeting, or session reserved through our website, booking flow, or related system.
“Client,” “you,” and “your” means any person or entity using the Services, making a Booking, or purchasing from AIvalance.
“Preauthorization” or “No-Show Fee” means a temporary authorization hold that may be placed by Stripe or another payment processor at the time of Booking and later released or captured in accordance with these Terms and the booking terms shown at checkout.
AIvalance provides digital, creative, and strategy-based services, including but not limited to:
Certain Services may require a separate written agreement, proposal, statement of work, or scope document. If a separate signed agreement applies, that agreement will control to the extent of any direct conflict with these Terms.
These Terms apply to general website use, Bookings, and Digital Product purchases made through AIvalance.
You represent and warrant that:
We may refuse service, cancel a Booking, or restrict access to the Services if the information you provide is inaccurate, misleading, incomplete, or unverifiable.
Our Digital Products are intangible goods delivered electronically. Delivery may occur by email, download link, direct access after payment, account access, client portal, or another secure delivery method selected by us.
You are responsible for providing a valid email address and for maintaining access to the device, software, browser, and internet connection needed to receive and use the Digital Products.
Except where required by applicable law or where we expressly state otherwise in writing, all Digital Product sales are final. Digital Products are non-refundable, non-returnable, and non-exchangeable.
This applies, without limitation, to:
Nothing in these Terms excludes, limits, or overrides any non-waivable rights you may have under applicable consumer protection laws. If mandatory law gives you a right to a remedy because Digital Products are faulty, defective, or not as described, those rights remain unaffected.
Where required by applicable law, including for certain EU consumer transactions, by purchasing a Digital Product for immediate delivery, you expressly request and consent to immediate performance and acknowledge that you may lose any statutory right of withdrawal once delivery or access begins.
If you do not receive access to a purchased Digital Product due to a verified technical issue caused by us, contact us at hello@aivalance.com within a reasonable time. We may, at our discretion and subject to applicable law, re-deliver the product, restore access, or provide another appropriate remedy.
To protect calendar availability and reduce abuse of our scheduling system, certain Bookings may require a Booking fee, a card authorization, or a temporary Preauthorization processed securely through Stripe or another payment provider.
By making a Booking, you authorize us and our payment processor to:
A Preauthorization is not necessarily a completed charge. It is typically a temporary hold that may expire, be released, or be captured in accordance with card-network and payment-processor rules. Stripe states that online card authorizations are typically held for about 7 days unless different rules or extended authorization apply.
A Booking will generally be considered completed when:
A Booking may be treated as a no-show, late cancellation, or forfeited session if:
Any cancellation or rescheduling window shown during the booking process forms part of these Terms. If you cancel or reschedule outside the permitted timeframe, we may retain the applicable Booking fee, capture the applicable No-Show Fee, or decline to reschedule, as disclosed at checkout or in the booking flow.
Payments for the Services are processed through secure third-party providers such as Stripe.
By purchasing any Service or making any Booking, you authorize:
We do not store or directly access your full payment-card details.
Unless otherwise stated, prices may be shown exclusive or inclusive of taxes depending on your location, applicable law, and checkout settings. You are responsible for any taxes, duties, or similar charges that legally apply to your purchase, except where we are required to collect them.
We reserve the right to correct pricing errors, typographical errors, or obvious mistakes, and to cancel orders placed using incorrect pricing.
All content, materials, branding, Digital Products, prompts, frameworks, systems, visuals, copy, designs, creative assets, and other materials made available through the Services are owned by or licensed to AIvalance and are protected by intellectual property and other applicable laws.
Unless we expressly state otherwise in writing, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, and revocable license to use purchased Digital Products solely for your own personal use or internal business use.
You may not, without our prior written consent:
Any unauthorized use may result in suspension or termination of access, legal action, and recovery of damages or other remedies to the extent permitted by law.
AIvalance may provide AI-assisted visuals, concepts, drafts, mockups, creative outputs, research summaries, or related materials as part of the Services.
Unless otherwise agreed in writing:
You acknowledge that AI-assisted outputs may contain limitations, inconsistencies, or variations and may require human review before commercial, legal, or public use.
You agree not to use the Services to:
We may update, modify, suspend, or discontinue any aspect of the Services at any time, with or without notice, to the extent permitted by law.
You are responsible for downloading, saving, and maintaining backups of Digital Products once delivered, unless we expressly provide ongoing hosted access. We are not obligated to provide indefinite re-download access unless required by law or expressly stated in the product offer.
To the fullest extent permitted by law, the Services are provided on an “as is” and “as available” basis without warranties of any kind, whether express, implied, statutory, or otherwise.
In particular, we do not warrant that:
Nothing in these Terms excludes any warranty or statutory protection that cannot lawfully be excluded.
To the fullest extent permitted by law, AIvalance shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including loss of profits, loss of revenue, loss of business opportunity, loss of data, loss of goodwill, or business interruption arising out of or relating to the Services.
To the fullest extent permitted by law, our total aggregate liability arising out of or relating to any claim, purchase, Booking, or Service shall not exceed the amount you paid to AIvalance for the specific Service giving rise to the claim during the three (3) months preceding the event giving rise to the claim.
Nothing in these Terms excludes or limits liability that cannot be excluded under applicable law, including liability for fraud, fraudulent misrepresentation, or willful misconduct where exclusion is prohibited.
To the extent permitted by law, you agree to indemnify, defend, and hold harmless AIvalance and its owners, officers, affiliates, contractors, and service providers from and against claims, liabilities, damages, losses, and expenses arising out of or related to:
We may suspend, restrict, or terminate your access to the Services, with or without notice, if:
Where permitted by law, no refund will be due in connection with a suspension or termination based on your breach, misuse, or fraud.
These Terms are governed by the laws of Italy, without regard to conflict-of-law principles.
Any dispute arising out of or relating to these Terms or the Services shall be subject to the competent courts of Italy, unless mandatory consumer law provides otherwise.
If you are a consumer residing in the European Union, you may also have the benefit of mandatory consumer protections and forum rights under the law of your country of residence.
We may update these Terms from time to time. The updated version will be effective when posted on our website, unless otherwise required by law. Your continued use of the Services after updated Terms are posted constitutes acceptance of the revised Terms.
If you have any questions about these Terms, please contact:
AIvalance
Email: hello [at] aivalance [dot] com
Website: https://aivalance.com