1. Who We Are

AIvalance (“AIvalance”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data.

This Privacy & Cookie Policy explains how we collect, use, store, and share your information when you visit our website, book a call, purchase a product or service, fill out a form, or otherwise interact with us.

Data Controller:
AIvalance
Email: hello@aivalance.com
Website: http://aivalance.com

By using our website or services, you agree to this Privacy & Cookie Policy.

2. What Information We Collect

3. How We Use Your Information

• Provide and manage our services
• Process bookings and purchases
• Deliver digital products or service access
• Send confirmations, receipts, invoices, and service updates
• Respond to inquiries and support requests
• Improve our website, services, and user experience
• Monitor performance and analytics
• Prevent fraud, abuse, or unauthorized access
• Comply with legal and tax obligations
• Send marketing communications where permitted or where you have given consent

4. Payment Processing

If you make a purchase or book a paid service, your payment is processed by a secure third-party payment processor such as Stripe.

• We do not store full card details on our servers
• Payment information is encrypted and handled by the payment processor
• We may receive limited payment-related information such as confirmation of payment, billing name, and transaction metadata

If AIvalance uses booking holds or no-show protection fees, those terms will be shown clearly during the booking process.

5. Digital Products and Services

If you buy a digital product, downloadable file, consultation, audit, or other paid offering, we may use your information to:

• Process the transaction
• Deliver access or download links
• Keep records of your purchase
• Provide customer support
• Meet legal, accounting, and tax obligations

6. Legal Bases for Processing

Where GDPR or similar laws apply, we process your personal data on one or more of these legal bases:

• Contract — to provide services, fulfill purchases, and manage bookings
• Legitimate interests — to operate, protect, and improve our business and website
• Consent — for non-essential cookies, analytics, and certain marketing communications
• Legal obligation — to comply with tax, accounting, and other legal requirements

7. Cookies and Tracking Technologies

We use cookies and similar technologies to operate our website and understand how visitors use it.

8. Sharing Your Information

We do not sell your personal data.

We may share your information only with trusted third parties when necessary, including:

• Payment processors
• Website hosting providers
• Booking and scheduling tools
• Analytics providers
• Advertising platforms
• Email and communication providers
• Professional advisors or authorities where required by law

These providers are only given the information reasonably necessary for their role.

9. International Data Transfers

Some of our service providers may process data outside your country or outside the European Economic Area.

Where required, we use appropriate safeguards for international transfers, including contractual protections or other lawful transfer mechanisms.

10. Data Retention

We keep personal data only for as long as reasonably necessary to:

• Provide services and customer support
• Maintain business and transaction records
• Meet legal, accounting, and tax requirements
• Resolve disputes
• Enforce our agreements
• Protect our business from fraud or misuse

When data is no longer needed, we delete it or anonymize it where appropriate.

11. Your Rights

Depending on where you live, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Restrict or object to certain processing
• Withdraw consent
• Opt out of marketing
• Request a copy of certain data

To exercise your rights, contact us at:
hello@aivalance.com

We may need to verify your identity before completing your request.

12. Data Security

We use reasonable technical and organizational measures to protect your personal data.

However, no online system can be guaranteed 100% secure. If you believe your data has been compromised, contact us immediately.

13. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices, content, or security.

Please review their policies before using those services.

14. Children’s Privacy

Our website and services are not intended for children under the age required by applicable law to provide valid consent.

We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, contact us and we will take appropriate steps.

15. Changes to This Policy

We may update this Privacy & Cookie Policy from time to time.

Any changes will be posted on this page with a revised “Last updated” date. Continued use of our website or services after changes are posted means you accept the updated version.

16. Contact

If you have questions about this Privacy & Cookie Policy or want to exercise your rights, contact:

AIvalance
Email: hello@aivalance.com
Website: [insert website URL]

1. Overview

These Terms of Service (“Terms”) govern your use of the AIvalance website, services, digital products, content, booking pages, and related offerings.

By accessing or using our website or purchasing from us, you agree to be bound by these Terms.

If you do not agree, do not use our website or services.

2. About AIvalance

Throughout these Terms, “AIvalance”, “we”, “our”, and “us” refer to AIvalance.

Contact email: hello@aivalance.com
Website: http://aivalance.com

3. Eligibility

By using our website or services, you confirm that:

• You are at least the age of majority in your jurisdiction
• You have the legal capacity to enter into a binding agreement
• You will use our website and services only for lawful purposes

4. Services and Products

AIvalance may offer services including, but not limited to:

• Consulting
• Strategy calls
• Audits
• Digital products
• Templates
• Educational materials
• Other online business or AI-related services

We reserve the right to modify, suspend, or discontinue any product or service at any time.

5. Bookings and Appointments

If you book a call, consultation, or other appointment:

• You agree to provide accurate booking information
• You are responsible for attending at the scheduled time
• Any rescheduling, cancellation, or no-show terms displayed at booking apply to your purchase or reservation
• If a refundable hold or no-show protection fee is used, those terms will be disclosed during booking

We reserve the right to cancel or reschedule appointments where reasonably necessary.

6. Payments

All prices are listed in [insert currency] unless otherwise stated.

By making a purchase, you agree that:

• You are authorized to use the payment method provided
• Payment information you submit is accurate and complete
• We may use third-party payment processors such as Stripe
• We may refuse or cancel an order if fraud, pricing error, or misuse is suspected

We do not store full payment card details ourselves.

7. Digital Product Terms

If you purchase a digital product or downloadable resource:

• You receive a limited, non-exclusive, non-transferable license for personal or internal business use only, unless otherwise stated
• You may not resell, redistribute, copy, reproduce, modify, or share the product except as expressly permitted in writing
• All sales of digital products are final unless otherwise stated by applicable law or a specific refund policy

8. Refunds and Returns

Because AIvalance may offer digital products, consulting, strategy services, or custom work, refund eligibility may vary by offer.

Unless a separate refund policy says otherwise:

• Digital products are generally non-refundable once delivered or accessed
• Completed services are non-refundable
• Custom or strategy-based services are non-refundable once work has started
• If a service includes a booking-based cancellation or rescheduling window, that policy controls

Nothing in these Terms limits any mandatory consumer rights that apply under law.

9. Intellectual Property

All content on the AIvalance website and in AIvalance products or services, including text, branding, graphics, materials, downloads, frameworks, and resources, is owned by or licensed to AIvalance and is protected by intellectual property laws.

You may not use, copy, reproduce, republish, distribute, modify, or exploit our content without prior written permission, except as explicitly allowed.

10. Acceptable Use

You agree not to:

• Use our website or services for unlawful purposes
• Interfere with the site’s operation or security
• Copy, scrape, or exploit content without permission
• Upload malicious code or harmful material
• Misrepresent your identity or affiliation
• Use our materials in a way that infringes the rights of others

We may suspend or terminate access if these Terms are violated.

11. Third-Party Tools and Links

Our website or services may include links to third-party websites, software, or tools.

We are not responsible for third-party content, policies, performance, or availability. Your use of third-party services is at your own risk and subject to their terms.

12. No Professional Advice

Unless expressly stated otherwise in a signed agreement, AIvalance content, products, and services are provided for general informational and business purposes only.

They do not constitute legal, tax, accounting, financial, medical, or other regulated professional advice.

You are responsible for obtaining professional advice appropriate to your situation.

13. Disclaimer of Warranties

To the fullest extent permitted by law, the website, services, and products are provided on an “as is” and “as available” basis.

We do not guarantee that:

• The website will be uninterrupted, secure, or error-free
• The services will meet every expectation or achieve any particular result
• Any content will always be complete, current, or free from inaccuracies

14. Limitation of Liability

To the fullest extent permitted by law, AIvalance will not be liable for any indirect, incidental, consequential, special, or punitive damages, including loss of profits, revenue, data, business opportunities, or goodwill arising out of or related to your use of the website, services, or products.

Where liability cannot be excluded, our total liability will be limited to the amount you paid to AIvalance for the specific product or service giving rise to the claim.

15. Indemnification

You agree to indemnify and hold harmless AIvalance, its owners, affiliates, contractors, and service providers from claims, liabilities, damages, losses, and expenses arising out of:

• Your misuse of the website or services
• Your breach of these Terms
• Your violation of any law or third-party right

16. Privacy

Your use of our website and services is also governed by our Privacy & Cookie Policy.

17. Termination

We may suspend or terminate your access to our website or services at any time, with or without notice, if we believe you have violated these Terms or used the services improperly.

Any provisions that should reasonably survive termination will remain in effect, including intellectual property, disclaimers, liability limits, and indemnity provisions.

18. Governing Law

These Terms are governed by the laws of [insert country/state], without regard to conflict of law principles.

Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts located in [insert jurisdiction], unless applicable law requires otherwise.

19. Changes to These Terms

We may update these Terms from time to time.

The latest version will always be posted on this page with the updated date. Your continued use of the website or services after changes are posted means you accept the revised Terms.

20. Contact

If you have any questions about these Terms, contact:

AIvalance
Email: hello@aivalance.com
Website: http://aivalance.com